FEATURED PRODUCTS
ITIL4 Foundation Training + Exam
This introductory course is suitable for delegates who are new to ITIL and those with ITIL experience looking to achieve a globally recognised certificate.
Foundation certification is a pre-requisite for intermediate level ITIL training.
Get ITIL Foundation qualified online at your own pace
30 or 60 days online access
Fully accredited
Includes videos, quizzes, exercises, study guides and official syllabus and sample exams
Tutor support available via email
ArrayFoundation certification is a pre-requisite for intermediate level ITIL training.
Get ITIL Foundation qualified online at your own pace
30 or 60 days online access
Fully accredited
Includes videos, quizzes, exercises, study guides and official syllabus and sample exams
Tutor support available via email
Sales price: $590.79
Tax amount
Description
ITILV4 Foundation Certification Training
This course prepares you to sit the ITIL Foundation Exam. Please note, this course now includes the exam voucher
Course Contents
- Easy to absorb lessons covering ITIL terminology, structure, concepts and processes
- Includes video tutorials, study guides and quizzes
- Study duration: 18 hours
Modules in this training
- Module 1: Key Concepts of Service Management
- Module 2: The Guiding Principles of ITIL
- Module 3: Service Management and Value
- Module 4: ITIL Practices Introduction
- Module 5: ITIL Practices Deep Dive
- Module 6: Course Recap and Exam Preparation
Pre-requisites
- This course does not require any existing knowledge of the ITIL framework
- There are no mandatory pre-requisites for the exam
Exam details
- Exam duration: 60 minutes
- Exam format: closed book, multiple choice
- Exam delivery: online, webcam proctored.
- Exam pass mark: 65% (26/40 questions)
- Exam language: extra time is available for non-native English speakers.
- Exam value: 2 ITIL credits
- Exam voucher can be purchased when needed at a cost of $249
- Exams must be ordered and accessed within 6 months of purchase
The ITIL 4 Foundation course on this page is offered by IT Training Zone Ltd. an ATO of AXELOS Limited. ITIL® is a registered trade mark of AXELOS Ltd, used under permission of AXELOS Limited. All rights reserved.